Payment Terms

Last Updated: August 13, 2026

At Malzevr, we are committed to providing you with a safe and convenient online shopping experience. This payment policy explains the acceptable payment methods, currencies, payment security, billing verification, and payment-related terms when placing an order through our website.

This policy applies to purchases made at www.malzevr.shop

1. Accepted Payment Methods

We accept the following secure payment methods:

Credit and Debit Cards: Visa, Mastercard, American Express, Diners Club, and Discover.

E-Wallets: Apple Pay, Google Pay, and Shop Pay.

Other Payment Methods: PayPal.

The payment methods displayed at checkout are the official payment options available for your order. An order can only be prepared, completed, or shipped after all payments have been successfully authorized and processed.

2. Currency and Prices

Unless otherwise stated, all prices displayed on our website are in US Dollars (USD).

The total amount displayed at checkout may include product prices, applicable shipping costs, discounts, and any applicable taxes calculated based on your shipping address and order details.

If your bank card or payment account is not in US dollars, your bank, card issuer, or payment service provider may charge currency conversion fees or additional charges. These fees are collected by your financial institution and are beyond Malzevr control.

3. Payment Security

Your payment security is of paramount importance to us.

Our checkout process is handled through Shopify and supported third-party payment service providers. Payment information is securely transmitted through the checkout system and payment gateways.

Malzevr does not store your complete credit or debit card number on our website or servers. Payment card information is processed by secure payment processors in accordance with applicable payment security standards.

4. Bill Verification

To help protect customers and prevent unauthorized transactions, the billing information provided at checkout should be consistent with the information associated with your payment method.

We may review or cancel an order if the following situations occur:

Payment cannot be authorized

Incomplete or inaccurate billing information

Transaction flagged by anti-fraud tools

We are unable to verify important order details

If an order is cancelled for payment or security reasons, we will notify you by email as soon as possible.

5. Payment Authorization

When you place an order, your payment method may be authorized immediately. Depending on your bank or payment service provider, there may be a temporary authorization freeze before the payment is fully processed.

If your order is cancelled before shipment, any applicable authorization freezes or refunds will be processed according to your payment service provider's processing schedule.

6. Payment Failure or Rejection

If your payment is rejected, please check your billing information, bank card information, and available balance. You can also contact your bank or payment service provider for more information.

Orders with failed or rejected payments will not be processed until a valid payment is successfully completed.

7. Refunds and Payment Disputes

We value clear communication with our customers. If you believe there is an error in the charges, discover an unauthorized transaction, or have any questions about your order's billing, please contact us first so we can review the issue and provide assistance.

Initiating a payment dispute or refund request before contacting us may delay the problem-solving process.

8. Order Confirmation

After successful payment, you will receive an order confirmation email sent to the email address you provided at checkout.

Please carefully check your order confirmation email. If you find any errors, such as in the shipping address, contact information, or product selection, please contact us as soon as possible.

9. Contact Information

For any questions regarding billing, payments, order fees, or transaction security, please contact us:

Brand Name: Malzevr

Website: www.malzevr.shop

Email: hallo@malzevr.shop

Phone: +1 (808) 226-1116

Company Address:

155 North King Street, Honolulu, Hawaii 96817, United States   

Customer Service Hours:

Monday to Saturday: 9:00 AM to 6:00 PM (Central Time)

Sunday: Closed

We strive to respond to customer inquiries within 24-48 business hours.